FAQs

Frequently Asked Questions

🔌 Setup & Compatibility

How do I set it up? +
Connect via HDMI → Plug in power → Turn on → Follow on-screen instructions. Setup takes only a few minutes.
What TVs are compatible? +
Any TV or monitor with HDMI input is compatible. Recommended resolution: 720p or higher.

🚚 Shipping (United States)

Do you ship to the U.S.? +
Yes. Processing time: 1–3 business days. Delivery: 5–10 business days. Tracking is emailed once shipped.
Is shipping free? +
Yes. We offer free standard U.S. shipping unless otherwise stated.

🔄 Returns & Warranty

What is your return policy? +
30-day return policy for unused items in original packaging. Please see our Returns & Exchanges page for full details.
Do you provide warranty? +
Yes. Limited warranty covering manufacturing defects only. Does not cover accidental damage, misuse, or unauthorized modification.